At Fertenbaugh Shop Corp, we take pride in offering high-quality outdoor sitting chairs and related products designed to provide durability, comfort, and style. We stand behind the quality of our products and offer warranties to give you peace of mind with every purchase.

1. Warranty Coverage

  • All our products are covered by a standard 6-month warranty from the date of purchase, unless otherwise stated on the product page.
  • This warranty covers manufacturing defects, including issues with materials, workmanship, or structural integrity under normal usage conditions.
  • If a defect is found within the warranty period, we will offer repair, replacement, or a refund, based on the nature of the issue.

2. What is Not Covered

Our warranty does not cover:

  • Damage caused by misuse, neglect, or improper maintenance.
  • Normal wear and tear, fading, or weather-related damage.
  • Accidental damage (e.g., scratches, dents, spills, or fire damage).
  • Alterations or repairs done by unauthorized parties.
  • Damage due to using products for commercial purposes (unless stated as commercial-grade).

3. How to Claim a Warranty

To file a warranty claim:

  1. Contact us at support@fertenbaughshopcorp.site with your order number, proof of purchase, and detailed information about the defect.
  2. Attach photos or videos of the product to help us evaluate the issue.
  3. Our support team will review your claim and guide you through the replacement, repair, or refund process.

4. Limitations of Warranty

  • The warranty is non-transferable and only applies to the original purchaser.
  • We are not liable for indirect or incidental damages caused by the use of our products.
  • Any replacement or repair under the warranty does not extend the original warranty period.

5. Customer Responsibility

To keep your warranty valid, we recommend:

  • Following the care instructions provided with your product.
  • Using your outdoor sitting chairs in appropriate weather conditions or storing them properly when not in use.

6. Contact Us

If you have questions about our warranty coverage or need assistance with a product, please reach out to us:

Fertenbaugh Shop Corp
Address: 6214 Barker Station Walk, Sugar Hill, GA 30518
Phone: +1 814 500 4050
Email: support@fertenbaughshopcorp.site