At Fertenbaugh Shop Corp, we are committed to ensuring that your outdoor sitting chairs and other products are delivered safely, quickly, and efficiently. This Shipping & Delivery Policy outlines the details of how we process, ship, and deliver your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after payment is successfully received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order is processed, you will receive a confirmation email with your order details and tracking information (if applicable).

2. Shipping Methods and Timeframes

We partner with reliable carriers to ensure your items arrive on time.

  • Standard Shipping: 5–10 business days (depending on your location).
  • Expedited Shipping: 2–5 business days (extra charges may apply).
  • Delivery times are estimates and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping fees are calculated at checkout based on your location, order size, and selected shipping method.
  • Free shipping may be available for promotional periods or orders exceeding a certain value (as displayed on our site).

4. Tracking Your Order

  • Once your order has shipped, you will receive an email with a tracking number and a link to track the status of your shipment.
  • You can also track your order through the “Order Tracking” section of our website.

5. Delivery Policy

  • Please ensure that the shipping address you provide is accurate and complete.
  • We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
  • If you miss the delivery, you may need to contact the carrier to reschedule.

6. International Shipping

  • At this time, we primarily deliver within the United States.
  • International shipping options (if available) will be mentioned during checkout. Additional customs fees, duties, or taxes may apply and are the buyer’s responsibility.

7. Damaged or Missing Items

  • If your order arrives damaged or with missing parts, please contact us within 48 hours of delivery at support@fertenbaughshopcorp.site with photos of the damaged items.
  • We will review the claim and arrange for a replacement or refund as per our Return & Refund Policy.

8. Contact Us

For any questions or concerns about shipping or delivery, you can contact our support team:

Fertenbaugh Shop Corp
Address: 6214 Barker Station Walk, Sugar Hill, GA 30518
Phone: +1 814 500 4050
Email: support@fertenbaughshopcorp.site