FAQ
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Frequently Asked Questions
We specialize in high-quality outdoor sitting chairs and related furniture designed to combine comfort, durability, and style for patios, gardens, and outdoor spaces.
You can browse our products, add your preferred items to the cart, and proceed to checkout. Simply enter your shipping details and select your preferred payment method to complete the purchase.
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay. For more details, check our Payment Methods page.
We occasionally offer free shipping during promotional periods or for orders above a certain amount. Check the Shipping & Delivery page or your checkout cart for current offers.
Standard shipping typically takes 5–10 business days, while expedited shipping (if available) takes 2–5 business days. Processing times are 1–3 business days.
Yes, once your order is shipped, you will receive an email with a tracking number and link to track your package.
Currently, we ship primarily within the United States. For international shipping inquiries, contact our support team.
We accept returns for eligible products within 30 days of delivery if the items are unused, undamaged, and in original packaging. Visit our Return & Refund Policy page for details.
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damage. We will arrange a replacement or refund.
Yes, our outdoor sitting chairs come with a 6-month warranty covering manufacturing defects. Refer to our Warranties page for more information.
Absolutely. We use SSL encryption and PCI-compliant payment gateways to ensure all transactions are secure and your data is fully protected.
You can reach us via:
- Email: support@fertenbaughshopcorp.site
- Phone: +1 814 500 4050
- Or by filling out the Contact Us form on our website.